Job Title : Customer Service Apprentice
Employer : NG11 Cars
Location : Nottingham, Nottinghamshire, NG11 8AR
Position Type : Apprenticeship
Sector : Business Services
Vacancy Reference : VAC-01711
Brief Description : NG11 Cars are a local taxi firm looking to train an apprentice for small but busy office. As part of a team you will assist in the booking process for our customers, learn the role and work towards gaining a Level 2 Customer Service Qualification.
Qualifications Required : No qualifications required, will be assessed for levels of maths and english as part of the interview process
Vacancy Detail : NG11 Cars are the most modern taxi company in Nottingham. As one of the closest taxi companies to east midlands airport they are ideally placed to facilitate customers journeys. They provide smart uniformed drivers with good local knowledge of the area at all times and are within 3 miles of Nottingham City Centre.
NG11 Cars are looking to train an apprentice for small but busy office. As part of a team you will assist in the booking process for our customers alongside some other office duties. You will gain experience and learnt he role alongside working to gain a Level 2 Customer Service Qualification.
Duties to include:
- Answering the phones
- Taking booking enquiries
- Putting new bookings into our computer system
- Work with the team
- Deal with customer issues
Number of Positions Available : 1
Working Week : 30 hours
Salary : £117.00 Per Week
Application Deadline Date : 09/09/2019
Possible Start Date : 13/09/2019
Personal Qualities : Good communication skills
Skills Required : Good clear telephone manner
IT Skills ideal but not essential
Able to work as part of a team
Future Prospects : To be discussed at interview
Training to be Provided : Customer Service Practitioner apprenticeship Level 2
Maths and English if required
Things to consider : Shifts are usually 8 hours, evening and weekends can be included in the rota, we are open 24 hours so please feel free to ask us about our shift patterns.
Earliest start 8am latest finish 10pm - 8 hour shifts as per rota to include weekends
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