Job Title : Hospitality Assistant - Lounge Host
Employer : Baxterstorey - BA Lounges
Location : Hounslow , London, TW6 2GA
Position Type : Apprenticeship
Sector : Hotels and Accommodation
Vacancy Reference : VAC-01393
Brief Description : BA Lounges is offering an apprenticeship for anyone looking to get into hospitality working alongside a high quality team. Providing the best service to their customers and a great qualification with great experience.
Qualifications Required : None required though Maths and English will be assessed as part of the application process.
Vacancy Detail : At BA Lounges, we strive to provide 5 stars customer service to the British Airways Passengers, ensuring they are well looked after by friendly staff. This apprenticeship is great for anyone looking to get into hospitality and provide high service. You'll be working alongside current staff and be doing the duties as follows:
Serving Customers food & Beverages
Greeting Passengers as they enter the lounge
Managing a section: buffet, dining, bar and lounge area
Clearing tables quickly and effectively to ensure customers have a clean area to relax in
Providing excellent customer service at all times
Number of Positions Available : 10
Working Week : 37.5hrs per week , 5/7 days
Salary : £225.00 Per Week
Application Deadline Date : 18/02/2019
Possible Start Date : 25/02/2019
Personal Qualities : Loyal
Eye to detail
Skills Required : Team working skills
Can follow instructions
Ability to communicate effectively
Ability to work under pressure
Future Prospects : The program will support apprentice to develop their confidence, to be able to give high standard customer service experience and build a very strong platform for a future career in Food & Beverage industry.
Training to be Provided : Hospitality Team Member apprenticeship including Functional Skills Maths (Level 1), Functional Skills English (Level 1)
Other Information : Lounge Video Link: https://www.youtube.com/watch?v=k93iuXn95S0&feature=youtu.be
Things to consider : BA lounges are very quick pace environment. Employee must hand alcoholic beverage to serve guest and maintain a polite behaviour towards lounge guest.
You will be required to work shifts early and late, between the hours of 04:30AM and 10:30PM, so it is important you live a commutable distance from the airport.
The map below shows the employer's location