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St Giles Hotel London
Job Title : Reception(Switchboard) Apprentice
Employer : St Giles Hotel London
Location : London , London, WC1B 3GH
Position Type : Apprenticeship
Sector : Hotels and Accommodation
Vacancy Reference : VAC-01356
Brief Description : The St Giles Hotel in London have an exciting Opportunity to appoint an Apprentice Receptionist to meet and greet guests and operate the switchboard of this busy 3 star Central London Hotel.

 

Qualifications Required : None required, however, Maths and English will be assessed as part of the interview process.
Vacancy Detail : St Giles Hotel in London occupy an enviable Central London location with excellent transport links available from the Hotel throughout London, this is a busy Hotel popular for Business and Leisure with our Guests.
Working Front of House it is essential that our staff have a real interest in making our guests feel welcome and take advantage of this fantastic training opportunity!
The Apprenticeship will lead to a Hospitality Team Member Standard qualification with further opportunities for career development upon successful completion of the 12 month programme.

The Apprentice Receptionist/Switchboard Operator duties will include:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and
continuing needs.
• Contributes to team effort by accomplishing related results as needed.
Number of Positions Available : 1
Working Week : 40 hours p/w shifts between 06.45 am - 22.30 hrs
Salary : £313.20 Per Week
Application Deadline Date : 24/12/2018
Possible Start Date : 03/01/2019
Personal Qualities : • Warm and engaging personality.
• Self motivated and eager to learn new skills.
• Great attention to detail.
• Excellent Organisation skills.
• Well presented.
Skills Required : • Good Communication Skills.
• Pleasant telephone manner and problem solving skills.
• Excellent IT skills including working knowledge of Microsoft and Google systems.

Must enjoy working as part of a team and building great working relationships between departments.

Genuine interest in Hospitality, reliable, punctual and professional at all times.
Future Prospects : To be discussed at interview.
Training to be Provided : L2 Hospitality team member
Maths and English if required.
Other Information : Rota is on a shift basis, 5 days out of 7 days, including weekends and bank holidays
Things to consider : Shifts are allocated on a rota basis and are designed to fit the needs of the Business, this will involve some early start times and late finish times.
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Disclaimer: Within our industry employers are often looking to fill their positions with a suitable applicant ASAP therefore vacancies may close early if sufficient applications have been received. In order to have the best chance at being considered, we would encourage you to submit your application as soon as possible.
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